Builder giving thumbs up

COVID-19 Update: The independent tradie guide on surviving economic and business uncertainty

Financial Management, Owner

It’s been a week since New Zealand went into Level Four lockdown in efforts to stop the spread of COVID-19. As the owner of an independent tradie business, you might have spent the last week trying to sort out a new routine, or maybe you were able to catch up on some rest and family time after a busy summer working in your business.

Due to the impact of COVID-19, New Zealand and the world is experiencing an uncertain and disruptive business climate; now is not the time to hibernate and neglect your business, your staff and your clients. The truth is what you do in the next four weeks could make all the difference – will you be raring to go or scrambling up from the bottom?

I know the real and sad impact of business failure and I don’t want that to happen to you. That’s why I’ve put together a list of tips to help you manage the short-term business issues you are facing, and help you and your team get prepared and ready to go at full speed ahead once the restrictions are lifted.

stressed business owner

How to Handle a Recession

Financial Management, Owner

Recent world events surrounding the Covid-19 pandemic has meant that economically we are quite likely to be heading into a recession. Technically that is when 2 consecutive quarters show negative growth. We are not there yet, but the economic effects of the Covid-19 pandemic mean that significant parts of our economy will be in free-fall over the next few months, particularly the service sector. No one knows how long it will last. We can only hope we manage to beat the pandemic within a relatively short space of time, like China has, and we can all get back to business as usual.

In the meantime it is prudent to plan for a period of lower business activity….

Sustainability From a Profit Standpoint

Financial Management

To quote Kermit the Frog, “It’s Not Easy Being Green” That may be so, and it made for a cute song, but it’s much tougher when you are red. By that I mean in the financial red. 

With sustainability being a bit of a buzz word at the moment, I thought I would talk about another type of sustainability you should be interested in. That is your FINANCIAL sustainability. You owe it to your customers, staff and family to be around in the long term. Consistent profitability is vital to help you achieve long term survival.

Retentions – How to Handle

cash flow

I attended Geoff Hardy’s builder breakfast recently on the topic of retentions. Consensus was, they are a good thing to avoid (retentions, not the breakfasts), but in many commercial situations you can’t avoid them. Apart from having to wait months to earn your profit in the job in some case many sub-contractors are left with retentions unpaid when the main contractor goes under. This is caused by the retentions not being held in trust and are used to pay others (which is illegal).

Despite directors and senior management breaking the law in this matter, MBIE seem reluctant to bring criminal charges against head contractors. Perhaps because intent is difficult to prove. So what can you do as a sub-contractor to protect your self? Read on….

niche target

The Power of Niche Marketing

Marketing

With the construction industry being in a fairly buoyant state at the moment the apparent need to focus on marketing does not seem to be a high priority.  This may appear to be the situation on the surface, but ignoring it can lead to a roller coaster of leads coming in and result in a feast or famine of work in the longer term.  Why not take the opportunity to proactively refine your marketing and provide a solid lead generation machine of your ideal projects?  A corner-stone of this is the strategy of niche marketing.

Niche marketing, or specialization is used by industries of all types because doing a few things with a high level of expertise will bring recognition and a reputation of excellence quicker than doing many things well. Read on to see how you can choose a niche for your business and the benefits it brings.

increase profits

How to Increase Profits in Your Business

Financial Management

One of my core values in what I do is to help my clients improve the profits that their business generates. This starts with some basic education into the various levers that you can pull on in your business to increase revenue and reduce waste in your business. This video starts to look at those levers and how they can be worked together to improve gross profits, and thus improve your life as a business owner.

3 Financial Statements

3 Financial Reports You Should Know

Financial Management

You probably didn’t go into business to read financial statements. You went into business because you are good at your trade and thought owning a business was a better way to make more money. Never-the-less part of owning a business in the construction industry is learning how to monitor the performance of your business so you can know when changes are needed. That’s best practice anyway. This video is about three financial reports you should become familiar with to better manage your business.

AC75-yacht

Controlling a fast growing business.

cash flow

Team New Zealand has recently launched their AC75 rocket ship, Te Aihe. It looks like something designed by an Italian super car manufacturer and will probably have the power to match. They anticipate reaching speeds of around 50 knots when up and planing on it’s high-tech foils, which is mind blowing. The only problem is at that kind of speed, things happen real fast and there is limited room for error. If things go wrong, they will go wrong quickly and probably spectacularly.

The same principles apply in business. The faster your business is growing and trading, the less room for error there is as things can go sideways very quickly. This article will help you manage a fast growing business better.

Improve Your Sales Success

Sales

Whether you have a high-touch, personalised sales method, or a more automated, templated one, the ability to take a new enquiry through to the point of sale is vital to the sustainability of your business. Without sales your business will die; it’s that basic. Sales are the lifeblood of any business and yours is no different. So how do you improve the percentage of enquiries that turn into paying customers?

There are many moving parts to this process but having a really good start to the sales journey for the prospective customer is vital. Start right and your chances of securing the sale, even at a premium price is higher. Of course the reverse is also true. Start out wrong and you will probably never make the sale. Luckily the first few contacts you have with a prospect is also the easiest and the cheapest place (in terms of your time) to make improvements to your sales conversion rate. It is also the most efficient place to qualify someone OUT of your sales process and thus waste the minimum amount of your time. Time is probably your most valuable resource in your business and so you need to protect it and spend it where it is has the greatest payback.

The first few contact points you have with a prospect are likely to be a phone call and then some sort of scoping meeting. It’s vital to make these early touches as professional and as powerful as possible. You need to start building rapport and trust as soon as possible (for those prospects you haven’t qualified out), and I have listed a few hints and tips to help you refine your processes here.